GasTOPS
GasTOPS is a recognized world leader in the provision of control and condition assessment solutions for rotating machinery. Their goal is to expand their reputation as a leading source for innovative products & services that boost equipment reliability, reduce unscheduled downtime and help avoid failure of mission critical equipment.

FrontLines Global Support supplies GasTOPS with a complete online support, knowledge, and returns management solution.

Centralizing all support information and the history of client interactions enables GasTOPS to better able support their clientele. Through the knowledge center they are able to provide accuracy and consistency to the answers they supply their clientele and through the support and return management modules they efficiently and effectively solve client issues.

The enhanced reporting which FrontLines provides was also a key attribute GasTOPS was looking for in a total support solution.