Morbark has been innovating and manufacturing durable, high performance
equipment for the sawmill, forestry, tree-care, and recycling markets
for over 50 years. Morbark equipment helps customers to harvest, process,
and convert wood and other organic materials into valuable,
useful and profitable products. The company's key products include
heavy-duty sawmill equipment, hand-fed brush chippers, Total Chiparvestors,
Flail Chiparvestors, drum-style chipper/recyclers and an industry leading line
of Tub and Horizontal Grinders. |
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Morbark wanted to improve their parts-return process to make the
system more effective and efficient in regards to client satisfaction,
customer retention, and competitive position in the parts market.
As well, they wanted to centralize returns data, improve RMA tracking while,
and of course - reduce cost. After extensive review they chose FrontLines Returns
as their product of choice to meet and hopefully exceed their return handling needs... |
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