KJR NetLinks recognizes that our customers value their right to
privacy and want to be assured that any personal information that
they provide will be used in accordance with their wishes. KJR NetLinks
is committed to ensuring that you are fully informed as to how your
personal information will be used and that it will be kept secure.
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1. What information do we collect?
KJR NetLinks may collect personal information from you relating
both to your identity and personal preferences as well as our
products. KJR NetLinks will endeavor only to collect such information
as is necessary
for the stated purpose for which we are collecting the information.
Wherever possible KJR NetLinks will provide you with clear direction
as to the type of information we wish to collect and how we want
to use it. You will be given an option to agree or not agree to such
information being collected.
If we require further information, we will clearly set out the
information we wish to collect and the purposes for which we are collecting
it.
There are a number of different ways that we may collect personal
information from you. At the time of collection we will set out clearly
the information that we are collecting and the purposes for which we
will use it.
Communications from you
You may email or write to us providing your name and contact details
and any other personal information contained in your message.
Customer Support
You may telephone or email us in respect of technical assistance
you require in respect of our products or information that you would
like to receive relating to our products.
Email/Direct mail campaigns
From time to time we may contact you directly by mail, email or
telephone informing you about upgrades, new products, promotions or special
offers that you may be interested in.
Newsletters
We may send out newsletters to our customers providing them with
articles and information which we believe may be of interest to you.
Registration of Products
Upon registration of a KJR NetLinks product you will be asked to
provide certain information so that we can record you as an owner of
our product to help us in providing you with service and information.
We require that you provide certain contact information but any other
information is optional.
Surveys
From time to time we may conduct surveys in respect of our products
and services. Participation is completely optional.
Aggregate Information
Our website is hosted on our servers. Any personal information
collected, such as server log data, is managed in accordance with this
privacy policy, and is protected by applicable law. Whenever you enter
our website, the server automatically collects and aggregates information
in respect or your visit. This information includes URLs or domains of
referring websites, browser type, operating system, the pages that you
access and the date and time of your visit. In general this aggregate
information will not identify you personally. If we do correlate such
information to you, we will treat it in accordance with this policy. |
Our objective is to inform you before or at the time of collection
as to the information we are collecting and the purposes for which we
wish to use such information. We will seek your clear consent to your
information being used for the stated purposes and will only collect
such information as is reasonably necessary to achieve those purposes.
KJR NetLinks will clearly inform you as to information that it requires
to proceed with the stated purpose and information that is merely optional.
If you choose not to provide required information KJR NetLinks may not
be able to comply with your request or provide certain services.
Product Registration
Information you provide upon registration will be used to keep
a record of your product and will assist in providing assistance if you
contact our customer support service. We will also use this information
to inform you of any upgrades, new products or promotions that may be
of interest to you.
Information in respect of KJR NetLinks Products
It is important for us to receive feedback from our customers in
respect of our products and any features they would like to see in future
products. We will contact you to ask you about our products and also
to inform you of upgrades, promotions and new products that you may be
interested in.
Internal Analysis
We may use the information you provide us with for our own internal
statistical and analytical purposes, to evaluate and profile customers
including customer preferences and purchasing trends which we may use
for marketing purposes and in respect of operations and development.
Updating information
We may contact you to ensure that the information we have in our
records is still correct and to add additional information to complete
your profile. |
We DO NOT sell Personal Information to other companies. We may
share the information that you have provided to us with alliance or channel
partners of KJR NetLinks. Such companies will also comply with the terms
of this policy.
Customers of the Service will be using the Site to host data and
information ("Data"). KJR NetLinks will not review, share,
distribute, print, or reference any such data except as provided in the
KJR NetLinks Licensing Agreement, or as may be required by law. Individual
records may at times be viewed or accessed only for the purpose of resolving
a problem, support issue, or suspected violation of the KJR NetLinks
Licensing Agreement, or as may be required by law. Of course, customers
are responsible for maintaining the confidentiality and security of their
user registration and password.
Legal Disclaimer
Although we make every effort to preserve user privacy, we may
need to disclose personal information when required by law wherein we
have a good-faith belief that such action is necessary to comply with
a current judicial proceeding, a court order or legal process served
on our Website. |
We use commercially reasonable efforts to ensure that your information
is stored and maintained in a secure environment. We have implemented
procedures to ensure that your information is only made available
to such designated staff as necessary to carry out the stated purposes
that we have communicated to you. |
We may make use of "cookies" on our website. A cookie is a
small text file that can be placed and stored on your computer's hard
disc when you visit a website for record keeping purposes. A cookie itself
is not designed or intended to read any information from a user's computer
(other than the contents of the cookie); rather, it is an identifier
used by the Website that originally placed it on your hard drive. The
actual contents of the cookie information can be retrieved by the same
server to identify the computer and subsequently to customize, monitor,
or regulate the use of a site based on information stored on the host
server. Therefore, cookies only identify the user's computer to the Web
site which may correlate other information, including personally identifying
information, with the cookie.
We may use cookies to allow us to tailor our website to your preferences
or interests, or customize promotions or marketing. In addition, cookies
allow us to track use of our website to determine those areas which are
useful or popular and those that are not thereby enabling us to improve
and update our website effectively.
Most web browsers can either alert you to the use of cookies or
refuse to accept cookies entirely. If you are not sure how to do this
or whether you have this option you should consult the documentation
that accompanied your web browser. You should be aware that if you elect
not to accept cookies, some parts of the website may not function properly
or permit access. |
We may offer links from our website to other websites which may
be hosted by unrelated companies which we think may be of interest
to you. Such websites are not governed by this privacy policy and KJR
NetLinks makes no representation as to their practices for dealing
with your personal information. We recommend that you check the privacy
policy of any website at the beginning of your visit. |
This site is a general audience site which is neither designed
nor intended to collect personal information from children who are
under the age of 13. In order to ensure compliance with the provisions
of the Children's Online Privacy Protection Act children under the
age of 13 should not provide any personal information to this site.
We ask that parents supervise their children while online. |
We take reasonable steps to ensure that the information that we
receive from you is accurate and kept up to date. You have the right
to access your information to verify the information that we have collected
in respect of you. You also have the right to request that your information
be modified or deleted, including any changes to any consents that you
may have given in respect of us contacting you relating to information
that you receive from us. You may also ask at any time that your preferences
as to the type of communications that you receive from us are modified
in order to stop receiving them or to be added to our mailing list. We
will endeavor to deal with all such requests for access and modifications
in a timely manner. We will not be able to comply with requests in respect
of information that we may have archived as part our business operations. |
We will retain your information for a reasonable time to permit
us to use it for the purposes that we have communicated to you. When
information is no longer required, we will ensure that all such data
is removed from our database.
We may use the services of third party companies to physically
collect and store your information on our behalf. Any such companies
will have to comply with the terms of this policy. |
We may change the terms of this privacy policy from time to time
in order to reflect our practices and provide greater protection for
your information. Any change to this policy will be clearly displayed
on this website. Any changes to this policy will not have retrospective
effect. Information collected by us will be dealt within accordance
with the provisions of our policy which were in effect at the time
of collection. |
The information that is collected by KJR NetLinks is considered
to be an asset. In the event that KJR NetLinks, any affiliated company,
division or portions of its assets are acquired by another company,
such information may be one of the transferred assets. We will take
reasonable steps to place a notification of such a transfer on our
website. |
By using our services, accessing our website or purchasing our
products you are consenting to the practices relating to information
collection and use that are described in this policy. |
Any requests for access to your information, modification of your
information or questions in respect of this policy should be
sent to the following email address privacy@frontlines.ca |